Institutional information

Terms of Service

Use of Masomo Digital is subject to responsible, lawful, and school-authorised use.

Authorised use

School administrators are responsible for approving users, maintaining accurate learner records, and ensuring that staff and learners use the platform for legitimate educational purposes.

Account responsibility

Users must keep credentials confidential and must not share accounts, attempt unauthorised access, upload harmful content, or interfere with platform security.

Academic records

Schools remain responsible for the accuracy, review, publication, and retention of their academic data. Automated exam results should be reviewed under the school’s assessment procedures.

Availability and support

Support requests are handled through the contact channels below. Planned maintenance or service notices may temporarily affect availability.