User Guide & FAQs
Role-based walkthroughs for administrators, teachers, learners, and parents, with practical answers to common tasks.
Open guideFind role-specific guidance, academic workflows, assessment tools, integration notes, and security support in one modern workspace.
Role-based walkthroughs for administrators, teachers, learners, and parents, with practical answers to common tasks.
Open guideAccess assessments, assignments, learner records, analytics, transcripts, calendars, and publication tools from one command centre.
Open servicesCreate automated assessments, import PDF question banks, review answer keys, randomize learner attempts, and publish results.
Open assessmentsOrganize lessons, learning materials, assignments, submissions, and feedback in a focused digital classroom.
Open learningIntegration guidance for authorized school systems, including authentication expectations, request formats, response handling, and rate-safe usage.
View developer guideProtect your account with strong credentials and MFA, manage your profile, report access issues, and contact the platform team.
Open account securityAuthorized integrations should use the platform’s documented authentication flow, validate every response, protect credentials in server-side configuration, and respect rate limits. Public data endpoints are not API documentation and should not be used as an integration contract.
Keep your account private, use a unique password, complete MFA when available, sign out from shared devices, and report suspicious access immediately. Never send passwords or one-time codes through support requests.
When contacting support, include the page, approximate time, school centre, and a short description. Do not include passwords, tokens, or full learner records.
Secure support guidance