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Masomo Digital help centre

Platform administrator guide

Oversee the platform by confirming the school workspace, maintaining academic structure, managing access, reviewing results, and controlling publication.

Recommended steps

A quick guide for your role.

Choose the correct workspace

Confirm the school name and academic year before changing records.

Enable online school activation

Open Payments & activation to enable Production M-Pesa checkout and automatic activation. New school registration generates a centre code from the registration year, official county code, and next sequence. Sandbox payments cannot activate real school accounts; the protected Azure environment must contain the approved Production credentials.

Set up the academic structure

Maintain grades, streams, learning areas, and terms before data entry begins.

Manage people and access

Create or update learner records and assign each account only the role it needs.

Review and release results

Check reports and missing entries before using Publication control.

No matching steps or services. Try a different search.
Example: For fictional “Riverstone Academy”, create Grade 6 / Blue, assign a fictional teacher, review the class report, and publish only after approval.

Useful links

Go directly to a service available for your role.
Account and privacy reminders

Never share your password, authenticator code, session link, M-Pesa PIN, or recovery information. Sign out when finished, especially on shared devices.

Examples in this guide are fictional. Do not include private learner records or credentials in support requests.