Open the parent portal
Choose the linked learner, year, term, grade, stream, and assessment.
Masomo Digital help centre
Parent guide
Review linked learner results, transcripts, and school dates. Parent accounts do not edit assessment records.
Read the report
Check learner identity, learning areas, descriptors, scores, and comments.
Use transcript and calendar
Open Transcript for history and Calendar for dates; print from the browser when needed.
Request corrections safely
Record the learner, term, subject, and issue, then contact the school.
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Example: A fictional parent selects Amina K., 2027, Term 1, Grade 5, Opener, checks Mathematics, and reports a missing score.
Account and privacy reminders
Never share your password, authenticator code, session link, M-Pesa PIN, or recovery information. Sign out when finished, especially on shared devices.
Examples in this guide are fictional. Do not include private learner records or credentials in support requests.