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Masomo Digital help centre
School administrator guide
Manage one school workspace, including subscription, academic setup, learner records, assessments, reports, and publication.
Prepare the school
Set up grades, streams, learning areas, and terms before imports.
Manage the register
Download the learner Excel template, fill in admission number, name, gender, grade, stream, and year, then import it from the learner directory. Duplicate admission numbers in the selected school are reported and skipped. Promotion advances one registered grade, assigns a stream valid for that grade, and updates placement only; subject marks are not copied or changed.
Assign teacher learner access
Open Teacher learner access, choose an active teacher, select only the learner actions they may perform, and assign the exact registered grade/stream groups they teach. Teachers are denied learner-management access until both permissions and class assignments are explicitly saved.
Control publication
Review reports first, then release results as the final approval step.
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Example: Fictional “Lakeside Preparatory” renews a plan, creates Grade 4 / North, imports learners, reviews End Term results, and publishes after approval.
Account and privacy reminders
Never share your password, authenticator code, session link, M-Pesa PIN, or recovery information. Sign out when finished, especially on shared devices.
Examples in this guide are fictional. Do not include private learner records or credentials in support requests.